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Refund policy

30-Day Returns

At Krazy Klean, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 30-day return window. You have 30 days from the date you receive your item to initiate a return.

Return Conditions

To be eligible for a return, your item must be in its original, unused condition, with all tags attached and in its original packaging. You will need your receipt or proof of purchase.

To initiate a return, contact us at davidhardin349@gmail.com. We do not accept returns sent without prior authorization. Once your return request is approved, we will provide shipping instructions and the return address.

Return Shipping Fee

If the product arrives damaged, is different from what you ordered or does not work, Krazy Klean will cover the return or exchange shipping cost. For a return or exchange for personal reasons, the customer is responsible for the return shipping cost.

Refunds

We will notify you once we have received and inspected your return, and tell you whether your refund was approved. If approved, your original payment method will be refunded within 10 business days. Your bank or credit card company may need additional time to process and post the refund.

If you have not received your refund after 7 business days from our confirmation, contact us at davidhardin349@gmail.com.

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